FAQ for Boarding
Do you really need a licence to Home Board Dogs?
Yes! IN ALMOST ALL CIRCUMSTANCES you do!
Licenses are granted by Swindon Borough Council following an inspection to ensure the accommodation is suitable, and the licence holder has the appropriate experience and emergency procedures in place to protect dogs .
Sadly, there are still many businesses boarding without a licence, and I urge you to always check for yourself, as a lack of one is likely to invalidate any insurance held, and potentially put your dog at risk. If someone can’t show you a licence, they don’t have one.
A licensed Home Boarder HAS to display their licence permanently in a forward facing, position. Mine is in the hallway as you enter the house.
Are you insured?
Yes, absolutely!
Insurance is essential for any professional to protect both the client and the service provider.
My insurance is with PBI who specialise in the provision of insurance for the pet care industry.
How many Dogs do you board together?
We are allowed to board up to 4 dogs in addition to our 2 dogs. Typically, we rarely board more than 2-3
Can I come and visit?
Of course! We always offer a free Meet & Greet which is usually a shared walk in Highworth followed by a brief visit to our home.
Can my Dog have a trial stay?
Absolutely! All new dogs come for a trial stay and if necessary, more than 1. We want you to go away on holiday with confidence, knowing your dog is happy in our care.
Do you use crates?
We only use crates for dogs that use them at home.
Where will my dog sleep?
This really depends on where your dog sleeps at home! We ask you to be honest. If your dog sleeps on your bed, they probably won’t settle downstairs here. Some dogs sleep in our bedroom, or a room next door. We try very hard to accommodate such requests.
What vaccinations does my dog need to have ?
All dogs must be vaccinated against:
• Distemper
• Hepatitis
• Canine Parvovirus
• Leptospirosis
Kennel Cough is optional and we will discuss this with you.
Will my dog have company all the time
No, we don’t leave dogs alone much, but reserve the right to leave dogs up to 3 hours in any one 24 hour period if necessary, and we are very happy to discuss this with you.
Do you accept dogs with separation anxiety?
No, I’m sorry we don’t. If your dog can’t be left for a couple of hours without becoming distressed, we aren’t the right choice for you.
Do you offer Day Care?
No, I’m sorry we don’t.
What happens after I contact you?
I will talk with you initially to gain some information about your dog and their habits.
The next step is to meet for a walk and for you to visit our home. If this all goes well we will book your dog in for a trial stay when we don’t have any other dogs boarding.
After a successful trial, we can then accept your booking.